Testimonials

EC Pro’s customer service is truly exceptional. Their prompt responses ensure that any of our issues or concerns can be rectified quickly. The team have an impressive depth of knowledge associated with the system, no question is left unanswered and they even send step by step guides. EC Pro’s customer service truly stands out as exemplary in the industry!

Nicolle Walmsley - Thompson House

EC Pro has genuinely revolutionised our business. When I approached Jamie, I told him this was a make or break. I couldn’t break myself into two anymore and I needed a system that would allow me to throw myself fully into my normal job but just be able to oversee the riding school and EC pro has fulfilled those criteria and more.  Since getting EC pro, I’m able to keep a closer eye on what’s happening, how we’re performing week on week and look at and analyse whether we need to be doing “more” that week to hit our targets. If we do, I’m able to put together certain things on the app like discounts and offers, token packages and more. Jamie asked me how we were performing after our first 6 months with the system as he knew it was make or break for me - and quite honestly, I’m angry with myself for not doing it sooner. Sian Lovatt -

Sian Lovatt - Hundleby Equestrian Centre Testimonial

I just wanted to give EC Pro a massive shout out as I’ve literally just had my inspection and they couldn’t praise the system high enough and were fascinated by what it does and how it makes the administration of a riding school so much easier!! The vet and council lady were really REALLY impressed with what the system has to offer and have said they would recommend it to other riding schools based on what they saw with me today! Thanks so much guys for creating such a brilliant interface which has revolutionised horse welfare.

Kate Kirkpatrick - Stoke Lane Stables

I would like to take this opportunity to thank you, and everyone who I have been in contact with from EC Pro. The customer support truly has been and is fantastic- I cannot stress this enough. From a business point of view, the last few months have been a challenge for me, to say the least. I feel that joining EC Pro really has been the best decision for me to make - and that’s all thanks to you guys providing and maintaining the system! The system does so much work and I’m so grateful of it.

Laura at Rawreth

Excellent support and help. It is fabulous to be so organised with the daily calendar and client base. It is so easy to communicate with our clients, staff and instructors and fascinating to see at a glance payments and invoices.

Jenny - Widmer Equestrian Centre

I have found the support team (especially Krystal) incredibly helpful! Quite often replying to emails within minutes. 

Rhi Nunn - Bagnum Riding Stables

EC Pro has completely changed the way we manage our riding school. Handing over the control to customers to manage their bookings has been advantageous for both parties. We have found we are busier than ever since implementing the new system. The support team are always on hand to help with any queries.

Morgan - Clyne Farm Centre

We had tried a few other programs and none of them really worked. I also kept all the information in my head or in a stack of papers on my desk with absolutely no system. We are in 4 months and while there were some teething problems the staff at EC Pro have been exceptional, so helpful no matter how incompetent at technology I am. Would highly recommend this system to anyone!

Lucy Davies - Owner & Head Trainer Yorkfield Stables

Love this system. I am not at all 'techy' but the staff at EC Pro are so helpful and quick to respond. The more you use it the easier it gets. I was so reserved beforehand but so glad I made the switch. Gives me much more control over my customers to!

Karen Griggs - Manager Widbrook Equestrian Centre

I've been having such trouble with other companies' customer service. It has been a delight to use your programme you guys are always so quick and helpful so thanks again. 

Sophie - Instructor Waterstock Riding School